Kyndryl — Senior Team Technical Lead / Senior Linux Administrator
Enterprise environments: operations, automation, security, production support
2021 – present
- ITSM / ServiceNow: incidents/requests/changes workflow
- ITIL4 / Change management: planning, risk assessment, maintenance windows, post-check
- CI/CD & release support: Jenkins and Azure DevOps across dev/non-prod/prod
- Qualys (Security operations): detections, reporting, mitigation
- Security patching: preparation, execution, post-change validation
- Kubernetes / GitOps: Argo CD, kubectl; provisioning and ops support
- Automation / Orchestration: Rundeck, Bash, Puppet-based automation (800+ VMs)
- SUSE Manager / Red Hat Satellite: repos, patching, lifecycle management
- VMware platform: ESXi clusters; NSX + Terraform (basics)
- Observability: ElasticSearch, Kibana, rsyslog; event analysis
- 24/7 on-call: incidents, escalations, service continuity